eHealthcare Strategy & Trends, January—December 2012
Awards
- 2012 eHealthcare Leadership Award Winners, 12/12
E-Business
- Ask the Expert: Should My Hospital Accept Advertising on Its Website? 5/12
- Affiliate Sales, Online Gift Shops Bring in Revenue, Add to Website User’s Experience, 6/12
Intranet
- Ways to Perfect Your Intranet to Engage Staff, 2/12
- Ask the Expert: How Can the Web Assist in Building and Managing a New Brand? 10/12
- Like It or Not, You Need an Intranet. The Question Is, How Do You Make It Better? 12/12
Management and Organization
- Digital Marketing in Healthcare: Where’s the Rub? 5/12
Marketing/Communications
- Video Chat: Why Physicians Are Saying ‘Skype Me!,’ 1/12
- Children’s Hospital Pursues Niche Marketing, 4/12
- Georgia Organization Introduces New Website in Challenging Media Market, 8/12
- The $1 Million Connection—A Midwest Health System Uses Targeted Marketing Programs and Call Center as Central Communications Hub to Sharply Increase Patient Appointments, 9/12
- Penn Medicine Supplies Roadmap to Digital Marketing Success, 11/12
- Ask the Expert: Are e-Newsletters Still a Valuable Marketing Tool for Hospitals? 11/12
- How to Promote Your Organization ‘Everywhere’ and Spend Less Doing It, 12/12
Mobile Marketing
- Creative Ideas to Combine Wayfinding and Mobile Marketing, 2/12
- Survey: More Consumers Scan QR Codes, Mostly Positive About Benefits, 2/12
- Ask the Expert: What Are the Top Mobile Considerations Today? 6/12
- Today’s Mobile Opportunity: Business and Marketing Applications, 11/12
Relationship Building
- Real-Time Monitoring of Imaging Center Operations Lifts Patient Satisfaction Scores, 1/12
- Midwest Health System Launches e-Chaplain Ministry, 4/12
- How a Cancer Center Leveraged Physician Ratings and Reviews for Patient Acquisition, 10/12
Search Engine Strategies
- Top Five Reports for SEO in Google Webmaster Tools, 3/12
- Key Takeaways from Audio Conference on How to Succeed with Paid Search Marketing, 7/12
- To Improve Paid Search, Develop a Good Negative Keyword List, 10/12
- Gauging the Search Engine Optimization of a Healthcare Website, 10/12
- Regional Hospital Uses Website and Search to Take On the Competition, 11/12
Social Media
- Ask the Expert: What Do I Need to Consider in Monitoring Social Media and What Kinds of Tools Are Best to Use? 1/12
- Mobile, Social Games Poised to Impact Healthcare, 3/12
- Ask the Expert: Is Google+ a Social Media Tool for Healthcare Marketers? 3/12
- Hospitals and Pinterest: A Match Made in Heaven? 4/12
- Targeted Facebook Ad Campaign Turns an OB/GYN into a Local Celebrity, 4/12
- Twitter Pulls Back the Curtain on Hospital Procedures, 5/12
- Consumers Embrace Social Media for Health Information, But Involvement by Healthcare Organizations Lags, Finds Study, 6/12
- Five Essentials to Consider About the Facebook Timeline for Brands, 6/12Florida System Makes Major Commitment to Social Media, 7/12
- Social Media Boosts Drug Literacy Program, 7/12
- Instagram: A Snapshot of Early Hospital Adoption, 8/12
- Ask the Expert: The Doctor Will Tweet You Now—Is There a Compelling Case for a Physician-Directed Social Media Strategy? 9/12
Strategy/Planning/Site Development
- Ask the Expert: Can You Provide Guidance on Redesigning a Home Page? 2/12
- Can Healthcare Organizations Find Wisdom in the Crowd? 3/12
- Study Finds Hospital Websites Often Fail in Providing Strong User Experience, 4/12
- Ask the Expert: How Can Hospitals Keep Their Physician Directories Current and Relevant? 4/12
- Ask the Experts: What Are Some Strategies for Improving Conversion Rates? 7/12
- Medical College of Wisconsin Almost Solves the Problem of Precisely Matching Consumers with the Right Physicians, 7/12
- Website Accessibility—Addressing the Needs of Millions of Potential patients, 8/12
- Ask the Expert: How Can We Enhance the Value of Our Website with Stand-Alone Modules? 8/12
- A Regional Hospital Systematically Builds a Powerful Website and Other Digital Communications, 9/12
- A Midwest Health System Redesigns Its Website to Focus on Driving Business, 10/12
- Responsive Web Design Enhances Mobile Browsing, 12/12
Technology
- Houston Health System Takes Initiative in Launching Health Information Exchange, 1/12
- Health System Partners with IT Firm to Launch Mobile Sleep Monitoring Application, 2/12
- Virtual Spokespersons Need to Do More Than Pop Up and Say ‘Hi’, 5/12
- Modern Speech Technology Understands, Talks Back, and Takes Action in Electronic Medical Record Systems, 8/12
- Geek Chic in a Changing Healthcare World—Effectively Communicating and Promoting Technology Changes, 9/12
Trends, Developments, Online Demographics
- How Your e-Healthcare Colleagues Respond to Some Key Issues, 2/12
- HIMSS 2012 Reflects Growing Importance of Consumer Engagement, 3/12
- Community Health Needs Assessment: Participate or Face Penalties, 6/12
- Ask the Expert: What Should Digital Healthcare Directors Focus on in 2013? Part One, 12/12
Web Site Reviews
- Alexian Brothers Health System, St. Vincent’s Healthcare, Edward Hospital & Health Services, 1/12
- Rush University Medical Center—Rushstories, Tanner Health System—Quality & Safety and Tanner Finder, Christiana Care Health System—Service Sections and Construction Update, 2/12
- Saint Thomas Health, Dana-Farber Cancer Institute, Regional Health, Prominence Treatment Center, 3/12
- Fox Chase Cancer Center –Clinical Outcomes, Highland District Hospital, Saint Agnes Hospital, 4/12
- HealthyPlace.com, Phillips Respironics, UW Health—American Family Children’s Hospital, Health Net—Provider Search, 5/12
- Rush University Medical Center—Transforming, Burke Rehabilitation Center, University of Michigan Health System—Quality, 6/12
- Kettering Health Network—Community Benefit, Susquehanna Health, Shasta Regional Medical Center, ProCure Proton Therapy Center in Oklahoma City, 7/12
- Mountain View Hospital, The Elizabeth Hospice, Children’s Healthcare of Atlanta, Lafayette General Medical Center, 8/12
- Pardee Hospital—PardeeSelect, QuEST2StopStroke, Altru Health System, 9/12
- UCB, Inc.—Cimzia Online Ads, Hackensack University Medical Center, 10/12
- Edward Medical Group Physicians, Sher Fertility Clinics—Centers for Reproductive Medicine, Alice Hyde Medical Center, 11/12
- Moffitt Cancer Center, Memorial Healthcare System—Newsroom, Healthcare Toolbox, 12/12